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At The Sanskriti Collection and Her Majesty, we genuinely value your trust. We are a women-led small business and we always aim to make your shopping experience comfortable, transparent, and worry-free.
If something doesn’t feel right with your order, we’re here to support you with a smooth and understanding return process.
Easy & Hassle-Free Returns
We accept return requests within 3 days of delivery.
Just contact us and our team will assist you with warmth and priority.
Return Charges
Return pickup charges start at ₹150
₹50 extra per additional item
Express/fast shipping charges (if paid) are non-refundable
Why do we charge?
To keep our product prices affordable and fair for all customers.
Refunds Issued as Store Credit
To maintain competitive pricing, all refunds are provided as:
Store Credit / Coupon Code
Lifetime Validity
No Usage Restrictions
At the moment, we do not provide cash or bank refunds.
Return charges may vary based on courier partner actuals and will be adjusted accordingly.
Reverse Pickup From Your Doorstep
You do not need to ship the product back yourself.
We offer reverse doorstep pickup for all eligible returns.
Please ensure the correct item is handed to the delivery agent, as they do not perform quality checks.
If the wrong item is given, any extra cost or delay will be the customer’s responsibility.
Your store credit/refund will be issued once the correct item is received at our warehouse.
Non-Returnable Items
The following items cannot be returned or exchanged:
Products purchased during sale, offer, or discount
These are considered final sale.
Damaged or Incorrect Product? We’re Here for You.
If you receive a damaged, defective, or incorrect product:
We offer a 100% free replacement or full refund
No return charges apply
Please inform us within 48 hours of delivery, and we will resolve the issue on priority.
Our Promise to You
We are grateful for your support. As a women-driven brand, every order means a lot to us.
Thank you for believing in small businesses and understanding the policies that help us continue offering beautiful, affordable, and mindful fashion.
For any help, guidance, or queries — we’re always just a message away. 🤍✨